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russv99

5 Posts

1213

April 30th, 2019 01:00

Networker 8.2 library issue

Hi,

We are using Networker 8.2. Recently an issue occurred and the tape library disappeared in Networker Administration. I managed to get it back by running 'scan for devices', then 'Re-configure Library'. Since then though we have another issue . If the library contains two tapes (in slots 1 and 2, for example), with the correct labels showing in the Admin app, then another two are inserted in two slots, the labels shown for 1 and 2, change to a generic name.

I have tried playing around with the config in Admin but to no avail. I can't help feeling there must be some settings that needs re-applying.

russv99

5 Posts

May 8th, 2019 01:00

I found after running an inventory from the command line on the server, all the tape names in the Admin app changed to the generic ‘server and domain’ label name. I then right clicked \\.\Tape0 under Device, selected ‘Inventory’, entered ‘1-6’ in Slot List and ticked ‘Reinitialize library state before inventory’. This ran another inventory and restored the correct tape names.

bingo.1

2.4K Posts

April 30th, 2019 15:00

You should reset anr re-inventory the jukebox: nsrjb -HIv or nsrjb -HIEv

russv99

5 Posts

May 1st, 2019 02:00

Hi, I just tried using 'nsrjb -HIEv' (I actually had to enter nsrjb -H -I -E -v before it worked), the library ran an inventory but looking in the Networker Admin app, all the tapes changed to a volume name of the server and domain. So it didn't fix the issue.

russv99

5 Posts

May 1st, 2019 02:00


Hi, thank you for your reply.

If the backup operator does not have access to the server console, what would be the equivalent steps in the 'Networker Administration' app? I have established the library supports 'element_status so would use 'nsrjb -HIEv'

bingo.1

2.4K Posts

May 1st, 2019 05:00

This really looks as if there is something wrong with ...

The name should represent the pool label. Of course you could use the FQDN in a label template, but this does not make sense.

 

  -  What is reported when you just run "nsrjb"? - Is there a mismatch between the CLI and the Admin GUI?

  -  What happens if you re-inventory the slots from the Admin GUI with the option "Force load and verify labels"?

        In this case NW must read the real volume name from tape.

 

russv99

5 Posts

May 9th, 2019 07:00

The backup user has decided to stick with the longer way of running inventory until we move to a different solutuon.

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