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32 Posts
0
3199
July 22nd, 2016 02:00
How to backup big files server Windows
Hi,
We have a Windows Files Server with few network drive. One of it with a big size more 4,7TB and a lot of files (I don't know how many, arround 2'880'916). But after run 7 hours the backup crash with the following error message in the Windows Event Viewer :
Faulting application name: save.exe, version: 8.2.1.0, time stamp: 0x5493ae17
Faulting module name: liblocal.dll, version: 8.2.1.0, time stamp: 0x5493a4c9
Exception code: 0xc00000fd
Fault offset: 0x0000000000065c97
Faulting process id: 0xab8
Faulting application start time: 0x01d1e38ec90907f8
Faulting application path: C:\Program Files\EMC NetWorker\nsr\bin\save.exe
Faulting module path: C:\Program Files\EMC NetWorker\nsr\bin\liblocal.dll
Report Id: 403a0b12-4fc1-11e6-80d3-0025b5a0002d
Faulting package full name:
Faulting package-relative application ID:
I have try with and without setting this parameter in the definition of the client : VSS*:=off or Client Direct. But without success!
This Windows File Server will be protected with McAfee Anti-Virus tool!
Thanks for your help.
Regards
/Olivier
ostuder
32 Posts
0
July 28th, 2016 02:00
The support inform me to use the version 8.2.3.1 with disable Client Direct option. And now it's work.
gautamgp
226 Posts
0
July 24th, 2016 08:00
Hi Olivier,
You can try the following:
1. Exclude NetWorker binaries from McAfee realtime scan list
2. Use Block Based Backup (if the backup target is disk based) in conjunction with Client direct.
bingo.1
2.4K Posts
0
July 24th, 2016 11:00
Before you should look for other backup methods, you should first make soure that the source filesystem does not cause problems.
Can you repeat the error? - If so does it always happen at the same file?
If so I expect a problem at the source filesystem.
The amount of data will need its time, of course. However, it should not cause an issue.
The number of files is not extremely high.