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March 24th, 2015 06:00

Could not authenticate with the NetWorker server as NMSAP HANA.

Anyone backing up SAP HANA using NMSAP? :-)  If yes, I would appreciate your input on this one above.  I use NMSAP 8.2SP1 on HANA side, but backup seems to fails for what can be seen as following in backint raw log:

0 03/24/15 13:52:41  5 3 13 1 8913010 0 nsrd RAP critical Permission denied

70922 03/24/15 13:52:41  3 5 0 1697912576 53362 0 hdbbackint NSR error Backint exiting at with fatal error: Could not authenticate with the NetWorker server as NMSAP HANA.

This is a bit strange and at the first look I would say quite obvious as it seems like some sort of impersonation takes place or index access and there is no right access rights.  I already had:

user=*,host=$HANA_hostname

user=*,host=$HANA_FQDN

... on DB admin and operator list, but that didn't help.  Then I added those to super admin list - but still no luck.  Licenses are not an issue (unless there is special SAP HANA backup license, but I'm not aware of that).

2 Intern

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14.3K Posts

April 21st, 2015 12:00

Just to update (and close) this thread... the issue here was that while I run NMSAP 8.2SP1 on SAP HANA, my backup server was still 8.0.x and that server does not understand this module (at least not for SAP HANA).  As soon as I changed it to use another server which was 8.2.SP1 it went well.

March 25th, 2015 02:00

Hi

may you share more details please?

Are you using a user store key ?

Is it a stand-alone or scaled out SAP hana enviroment?

regards,

-Nicola

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14.3K Posts

March 25th, 2015 05:00

Hi Nicolino,

Yes, we use user store key, but to my knowledge that is not used unless you run scheduled backup (that's why you call it in CFG and not profile file).  I do get above when running manual backup DB backups from HANA studio (or autolog backups). This is standalone SAP HANA env so it is quite simple.

March 25th, 2015 08:00

I don't know if this can help you but from guide:

You have to grant the NetWorker server User Group resource privileges to the SAP user

who performs the SAP HANA operations.

regards,

-Nicola

2 Intern

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14.3K Posts

March 25th, 2015 09:00

As noted in initial mail, this was done in form of user=*, host= .  Initially I did it for DB admin and operator, but afterwards I extended this to admin group as well - still the error is the same.

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