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2 Intern
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3596
March 24th, 2015 06:00
Could not authenticate with the NetWorker server as NMSAP HANA.
Anyone backing up SAP HANA using NMSAP? :-) If yes, I would appreciate your input on this one above. I use NMSAP 8.2SP1 on HANA side, but backup seems to fails for what can be seen as following in backint raw log:
0 03/24/15 13:52:41 5 3 13 1 8913010 0 nsrd RAP critical Permission denied
70922 03/24/15 13:52:41 3 5 0 1697912576 53362 0 hdbbackint NSR error Backint exiting at with fatal error: Could not authenticate with the NetWorker server as NMSAP HANA.
This is a bit strange and at the first look I would say quite obvious as it seems like some sort of impersonation takes place or index access and there is no right access rights. I already had:
user=*,host=$HANA_hostname
user=*,host=$HANA_FQDN
... on DB admin and operator list, but that didn't help. Then I added those to super admin list - but still no luck. Licenses are not an issue (unless there is special SAP HANA backup license, but I'm not aware of that).
ble1
2 Intern
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14.3K Posts
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April 21st, 2015 12:00
Just to update (and close) this thread... the issue here was that while I run NMSAP 8.2SP1 on SAP HANA, my backup server was still 8.0.x and that server does not understand this module (at least not for SAP HANA). As soon as I changed it to use another server which was 8.2.SP1 it went well.
ZennaroNicola
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March 25th, 2015 02:00
Hi
may you share more details please?
Are you using a user store key ?
Is it a stand-alone or scaled out SAP hana enviroment?
regards,
-Nicola
ble1
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14.3K Posts
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March 25th, 2015 05:00
Hi Nicolino,
Yes, we use user store key, but to my knowledge that is not used unless you run scheduled backup (that's why you call it in CFG and not profile file). I do get above when running manual backup DB backups from HANA studio (or autolog backups). This is standalone SAP HANA env so it is quite simple.
ZennaroNicola
85 Posts
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March 25th, 2015 08:00
I don't know if this can help you but from guide:
You have to grant the NetWorker server User Group resource privileges to the SAP user
who performs the SAP HANA operations.
regards,
-Nicola
ble1
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14.3K Posts
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March 25th, 2015 09:00
As noted in initial mail, this was done in form of user=*, host= . Initially I did it for DB admin and operator, but afterwards I extended this to admin group as well - still the error is the same.