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2 Posts

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November 21st, 2024 14:00

U2723QE, macOS, strong white ghosting while scrolling

CN-05NJ8D-WSL00-45L-CRXL-A07

While scrolling almost anything high contrast: Safari white text on white background I experience pretty prominent and quite annoying white ghost of every letter (every dark element) following in scroll direction. I have my brightness and contrast dialed in to 75% from the beginning and boy ohh boy, recently it started to be too annoying to bare. What can I do with that? Is that technical issue? Do you know any fix? Please let me know,

fil.

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2 Posts

November 21st, 2024 21:23

I think I found the solution! 

Your Colleagues on Get Help Now asked me to do self diagnostics and I review all my settings. It was Response Time set to Fast! I switch it to Normal and no ghosting anymore!

Cheers. fil.

isGoodTroubleshooting

Community Manager

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56.8K Posts

November 21st, 2024 14:15

Dell needs to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag and all of your troubleshooting with them.

CN-05NJ8D-WSL00-45L-CRXL
Built May 21, 2024
Shipped to Amazon EU France August 1, 2024

Can you replicate the issue on a Windows OS PC using Chrome browser?

Community Manager

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56.8K Posts

November 22nd, 2024 13:29

Are you saying that this U2723QE shipped to you with Response Time set to Fast? I thought the factory setting was Normal as shown on page 62 =

1 Rookie

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2 Posts

March 28th, 2025 07:21

@DELL-Chris M​ 

I had the same issue, and yeah the factory response time was set to normal and then I switched to fast and I got font ghosting and I switched back to normal and it works very well. I'm wondering why the fast response setting is not working well?

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