2 Intern
•
176 Posts
0
84
October 28th, 2024 12:03
P2424HEB, Ethernet port with Windows 11
I have the ethernet cable plugged into the monitor.
I've been using a desktop with win10 without any issues. In settings I could see both the desktop and monitor ethernet port. (only monitor one connected and working)
Now I plug in a Dell 5420 laptop Win11 and I can't see or use the monitor ethernet port. The laptop ethernet port works, but I can't see the monitor one.
Other USB ports on the monitor are working for KM
Any idea's?
No Events found!
DELL-Chris M
Community Manager
•
56.8K Posts
0
October 28th, 2024 14:35
Did you install the "Realtek USB GBE Ethernet Controller driver" on the laptop?
Andy K
2 Intern
•
176 Posts
0
October 28th, 2024 15:31
No.
I'll give that a go thanks
Andy K
2 Intern
•
176 Posts
0
October 31st, 2024 21:24
That sorted it thank you.
I guess under Win 10 it automatically installs.