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December 24th, 2024 16:24
2424H, MacBook Air, DDPM not working
Hey!
Trying to connect a Dell 2424H monitor to a Macbook air. Already downloaded and installed recommended drivers, but the DDPM App does not run, nor the Mac recognizes the monitor. What shall I do?
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DELL-Chris M
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December 24th, 2024 17:31
Assume you mean the U2424H?
What specific model and year of MacBook Air?
What macOS?
List all of the ports on your MacBook Air.
The latest version 1.3.2 of macOS DDPM (Dell Display and Peripheral Manager) is validated for = 12 Monterey, 13 Ventura, 14 Sonoma, 15 Sequoia
Did you enter the U2424H Menu- Others and change DDC/CI to On?
If connecting to the U2424H via HDMI or DP, did you also connect the provided USB-C to USB-A cable?
(edited)