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March 22nd, 2024 17:12

DDPM for Mac not opening

<You replied to a 2 year old U2723Q thread. Started your own thread. DELL-Admin>

When I try to open DDPM on my Mac mini I see this series of messages:


The File "DDPM_settings.json" doesn't exist.
The File DDPM_camera_Settings_json" doesn't exist.

And then the DDPMb app closes.

I've tried deleting the DDPM app folder and reinstalling, but the same problem occurs. Does anyone have an idea how to fix this? I'd love to be able to control the integral webcam?

Thanks

This post was created from this comment on different post

Community Manager

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56.8K Posts

March 22nd, 2024 17:14

To receive assistance from Dell support agents they need to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private monitor Service Tag with them.

Before our users can assist, they need more data =
* What specific monitor model?
* What Apple operating system version?

(edited)

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