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9562
July 12th, 2017 20:00
Does my Latitude E6410 have a microphone?
I have a Latitude E6410. It has two holes in the top of the screen bezel, which the user's guide says are microphones:
On the first page of that user's guide, I DO have numbers 1 (ambient light sensor), 2 (microphone), 5 (microphone), and 6 (display latch), but NOT numbers 3 (optional camera LED) and 4 (optional camera).
But the microphone is not detected (Windows 10). This is from a fresh install of retail Windows; not as it came from Dell.
I tried going to dell support driver download, but it did not offer a microphone driver.
Are those two holes really microphones? If so, how do I get them to be detected and working in Windows 10?
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Greg Lovern
44 Posts
1
July 12th, 2017 21:00
I found this thread and followed the steps there:
en.community.dell.com/.../19985953
Result: the driver installed and Windows thinks it's installed, but no sound gets recorded.
My conclusion: the Windows 7 driver for this microphone does not work on Windows 10. And there will never be a Windows 10 driver because the company that made the microphone has gone out of business.