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July 12th, 2017 20:00

Does my Latitude E6410 have a microphone?

I have a Latitude E6410. It has two holes in the top of the screen bezel, which the user's guide says are microphones:

http://images10.newegg.com/UploadFilesForNewegg/itemintelligence/DELL/DELL_LATITUDE_E64101453015799153.pdf

On the first page of that user's guide, I DO have numbers 1 (ambient light sensor), 2 (microphone), 5 (microphone), and 6 (display latch), but NOT numbers 3 (optional camera LED) and 4 (optional camera).

But the microphone is not detected (Windows 10). This is from a fresh install of retail Windows; not as it came from Dell.

I tried going to dell support driver download, but it did not offer a microphone driver.

Are those two holes really microphones? If so, how do I get them to be detected and working in Windows 10?

44 Posts

July 12th, 2017 21:00

I found this thread and followed the steps there:

en.community.dell.com/.../19985953

Result: the driver installed and Windows thinks it's installed, but no sound gets recorded.

My conclusion: the Windows 7 driver for this microphone does not work on Windows 10. And there will never be a Windows 10 driver because the company that made the microphone has gone out of business.

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