This post is more than 5 years old
2 Posts
0
26974
September 4th, 2017 21:00
Dell laptop does not go past dell logo
Hello,
I have a dell studio 1555 that has worked very well for a long time, suddenly the laptop would not go past the dell logo, it takes along time for the bar beneath the logo to load. When it is fully loaded I am able to enter into bios, but it will not load the operating system (windows 10). What can I do to fix this?
Thanks
No Events found!
ejn63
9 Legend
•
87.5K Posts
0
September 5th, 2017 04:00
Unplug the system, remove the battery and hold the power button for 30 sec. Remove and reinstall the memory modules. Try powering up on AC only -- if it will, but won't with the battery installed, the battery is bad and will need replacement.
If it still won't power up, remove the hard drive. If that allows it to power up to a BIOS screen (F2 at powerup), replace the hard drive with a new one and reload the OS.
If you still get nothing, the mainboard is bad; in all honesty, on an eight year old system, start shopping for a new system - this one isn't worth a few hundred dollar repair.
miller007
2 Posts
0
September 5th, 2017 16:00
Thank you very much.
The battery is bad, the OS loads without it. I will probably be replacing it.
Thanks again.