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June 5th, 2014 12:00

DELL Inspiron 15-5547 and touchpad under WIN7

hallo,

i have my new 15-5547 laptop and i changed hard drives (250GB SSD instead of 500GB WD Blue). i installed a WIN7 x64 and all drivers, but i can't find any drivers/soft for touchpad. problem is i can't use multi-touch function witout it.

any ideas? thanks.

2 Posts

July 30th, 2014 13:00

I have a solution.

1. Download and install Synaptic driver from http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-15-5547-laptop/drivers.

2. Open Device Manager from Control Panel.

3. Double-click PS/2 Compatible Mouse.

4. Select the Driver tab, then Update Driver.

5. Select Browse my computer for driver software.

6. Select Let me pick from a list of device drivers on my computer.

7. Uncheck Show compatible hardware box.

8. Scroll down and select Synaptics from Manufacturer list, and select Dell Touchpad from model list.

9. Click next.

10. Select Yes for the Update Driver Warning.

11. Restart computer

This worked for me. Hope this helps

2 Posts

July 29th, 2014 13:00

I am having the same problem. I tried installing Synaptic latest drivers but no luck there.

1 Message

September 15th, 2014 04:00

If problem actual, maybe I can help. Had same problem on the same Noebook but your post help me. Uninstall old Dell Driver!!!!!! Download and install synaptic driver (your link) version Windows 8/7/XP/Vista 64/32-bit Edition v17.0.19. And then

Open Device Manager from Control Panel.

3. Double-click PS/2 Compatible Mouse.

4. Select the Driver tab, then Update Driver.

5. Select Browse my computer for driver software.

6. Select Let me pick from a list of device drivers on my computer.

7. Uncheck Show compatible hardware box.

8. Scroll down and select Synaptics from Manufacturer list, and select PS/2 Touchpad from model list.

9. Click next.

10. Select Yes for the Update Driver Warning.

11. Restart computer

And its work)))

Hope this helps

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