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833
March 28th, 2017 11:00
Inspirion One 2330
My Inspirion One 2330 first came up with blue screen, now all I get is the black screen. It will not come on at all. I hear the fans running but nothing else. Is there still a way to get it to come back on? If not, is there a way to use it as a monitor only?
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RoHe
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45.2K Posts
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March 28th, 2017 12:00
Always include version of Windows in your posts.
Try this for starters:
If that doesn't help try pressing the Input-source selection / Display-off button (#7 on the right edge) if you have that optional button, in case you accidentally pressed it and turned the screen off. Wait a few sec between presses to see if the screen comes on.
The system has a VGA-Out on the rear, so you could try connecting a monitor that accepts VGA input.
ladyrider696
2 Posts
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March 28th, 2017 13:00
I tried your suggestions and it still didn't come on. I think the it was Windows 8 or 10. It is a touch screen.
RoHe
10 Elder
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45.2K Posts
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March 28th, 2017 16:00
Did you try connecting an external monitor to the VGA port? You may have 2 VGA ports on the rear of the screen. VGA-OUT is the one to right of the power cable connector and that's the one you want to use.
If you have the second (optional) VGA port to the left of the power cable, that's VGA-IN and you can try that one or the HDMI port with an xBox, DVD, etc as the source of the video signal to see if the screen works. You will have to press button #7 to select video input from the external source.
Also, reboot and IMMEDIATELY press F12. Can you see the menu? If yes, look for option to run diagnostics and run all of them.
Working inside an AIO can be difficult, so it might be time to take it to a reputable PC shop for testing.