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2804
November 23rd, 2017 14:00
Hard Drive error
I have an Inspiron 3847 and have had issues with the pc freezing, slow at start up, etc. I ran a hardware scan and it failed-Targeted Read Test with the error code WHD20-WX6. Any idea what this means and what the solution is?
Thank you.
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speedstep
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47K Posts
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November 24th, 2017 06:00
It means the hard drive SMART ERROR DANGER WILL ROBINSON.
There are NO SOFT FIXES FOR PHYSICALLY BAD HARD DRIVES.
You buy a new one and reinstall.
End of story. Its not a matter of IF they fail its a matter of when.
Targeted Read Test and SMART Short Self Test Failure.
Targeted Read Test
Test Started
Error Message: Error while reading sector 1769368.
Error Message: The test found 500 sector errors.
Test Finished: Failed (Error code: WHD20-WX6)
Bundable
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November 24th, 2017 12:00
Thank you SpeedStep-I appreciate that. I am not knowledgeable with these issues-is there a specific type I need to get for my specific system?