Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

681

October 20th, 2016 09:00

Alienware 15 beeps once but boots and works

Hi, I bought a second hand Alienware 15, I bought it in USA but I live in Colombia.
The laptop speakers don't work, I pluggued an external speaker and now I realize it beeps but continues normally.

there is something else if I update this optional on WIN8:

Intel - Other hardware - Intel(R) Dynamic Platform and Thermal Framework Generic Participant

The laptop wont start, it show Blue screen of death and I have to restore OS to last know restore point.

Help me please what it could be?

Thanks in advance.

4 Operator

 • 

4.4K Posts

October 20th, 2016 15:00

Hi,

Try running an ePSA/Diagnostic test on the system, click here to view a Dell article that explains how to run this test. Let us know if you receive any errors. 

 

2 Posts

October 20th, 2016 22:00

Hi I did run the test twice and everything passed perfectly, not even a problem, I wornder what I could be? because as far as I know beeps appear when there is a hardaware failure, help me please

4 Operator

 • 

4.4K Posts

October 21st, 2016 11:00

Send me a private message with the service tag so I can assist you further.

No Events found!

Top