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2999
May 24th, 2019 03:00
XPS 15-9570, Linux 5.0.11, R418, GeForce GTX 1050 TI Mobile (GP107M) bug
Nvidia bug: Dell XPS 15 9570/Linux 5.0.11/R418/GeForce GTX 1050 TI Mobile (GP107M) - black screens/hangs after resume | Bug 2589324
Nvidia conclusion:
Our engineering team analyzed recent bug report which has not nvidia driver installed and observed similar prints which were there in initially bug reports(when nvidia driver was installed).
[ 42.447364] pci 0000:01:00.0: Refused to change power state, currently in D3
[ 46.896493] pci 0000:01:00.0: Refused to change power state, currently in D3
This issue is with regards to SBIOS, hence request you to please get in touch with DELL for updated SBIOS which will eventually fix the issue.
I'm happy to provide all the suspend/resume dmesg dumps that I sent to nvidia.
This happens also with the 430.0 nvidia drivers.
If the nvidia module is not loaded, the system resumes, but the above log entries still appear in the dmesg log. If the nvidia module is loaded, the kernel locks up completely, and even the magic sysrq keys don't work.
Please fix your bios so that we can have a functional linux experience.
EDIT: the workaround here works.
Johnnythegeek
2 Intern
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247 Posts
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May 24th, 2019 07:00
What Linux are you running? If your running like Ubuntu 19.04 I would switch to 18.04lts and run Nvidia drivers in Wayland not Xorg. Nvidia is horrible for Linux support anyway and so my experience has been to stick with LTS releases and use Wayland and Nvidia drivers.
DELL-Chris M
Community Manager
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56.9K Posts
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May 24th, 2019 05:00
All Dell PC's ship with a service tag number. Click my name and private message me the service tag number so I can log this case.
The XPS 15-9570 was only shipped/validated with Windows 10. You can see that here on the XPS 15-9570 driver page. Therefore, any Dell Support would only apply to Windows 10 and its drivers. The remaining warranty would only apply to the hardware via the pre-OS Dell ePSA diagnostic test. Dell is not going to write a BIOS for a non-supported operating system. All non-validated Linux discussion should take place here on the Linux board.