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1 Message
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May 20th, 2024 03:13
ubuntu 24.04 xps 16
Hi,
I have xps16 laptop , I installed linux ubuntu 24.04 in it but my audio and camera and microphone is not working , my linux kernel is v6.8 , do I need to change the kernel for this to work? I tried many different solutions, does anyone have experience with this? I appreciate any suggestion
thanks
I have xps16 laptop , I installed linux ubuntu 24.04 in it but my audio and camera and microphone is not working , my linux kernel is v6.8 , do I need to change the kernel for this to work? I tried many different solutions, does anyone have experience with this? I appreciate any suggestion
thanks
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DELL-Nat M
Community Manager
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3.2K Posts
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October 8th, 2024 13:47
Hi everyone,
Please be informed that Dell may not support the Ubuntu 24.04 LTS Operating System for all systems shipped with Ubuntu. To check compatibility, please visit Dell Support.
For more details, refer to the official Ubuntu certification page: https://ubuntu.com/certified.
Thank you for your understanding.
heynnema
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10 Posts
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May 27th, 2024 16:17
Add "options snd-hda-intel model=dell-headset-multi" to /etc/modprobe.d/alsa-base.conf, then do "sudo update-initramfs -u". Reboot.
csymeo
1 Rookie
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2 Posts
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July 2nd, 2024 10:09
I have the same issue on XPS 14 9440. Tried @heynnema's fix but it didn't work. Noticed in Software & Updates -> Additional Drivers that "Intel Corporation: Unknown" said "This device is not working" and was set to "Do not use the device". Tried both the "HAL library" and the "Intel Integrated" option but neither seems to work.
tartartartartar
1 Rookie
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1 Message
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July 31st, 2024 22:12
Audio fix seems to be detailed here, but my linux-foo is insufficient to know how to upgrade the kernel. https://bugs.launchpad.net/ubuntu/+source/firmware-sof/+bug/2058691
Renjaja
2 Posts
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August 10th, 2024 19:54
@tartartartartar You could just chatgpt how to upgrade the kernel.