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November 20th, 2012 22:00

Ubuntu 12.10 can't boot UEFI on Inspiron One 2330

I just bought a new Inspiron One 2330 with the intent to load Quantal Quetzal on it, dual-booting with Dell's Windows 8 installation.  I didn't foresee a problem, since I already knew it handled EFI fine, and had read that 12.10 even had an MS-signed preloader to allow systems locked to Secure Boot.

The install DVD brought up GRUB fine, but upon choosing any of the options, it would enter a blank screen with the same color as the menu background, and hang.   Same thing if I booted from a USB key.

Switching to Legacy Boot mode allowed the disc to boot just fine.  After giving it a test run, I went ahead and installed to the hard drive, after shrinking the Windows partition to make room.  I installed GRUB to the Linux root partition.  I then used Boot-Repair to help me convert it to an EFI install.  After manually copying the EFI loader file to the right appropriate directory/name on the EFI partition, I put the computer back in UEFI Boot mode, and...guess what?  Same thing!  Grub works fine, and I can still run Windows from it, but any option that tries to load Linux immediately freezes.

Suggestions?  What is it about this machine that makes it difficult to get along with?

3 Posts

December 20th, 2012 14:00

Upgrading the BIOS from A05 to A09 fixes this issue, as reported at ubuntuforums.org/showthread.php

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2.2K Posts

November 21st, 2012 00:00

Hi,

I am afraid to let you know that Dell Inspiron One 2330 has not been tested with Ubuntu Operating System. Moreover, we also do not have drivers compatible for Ubuntu on our support page.

Thanks & Regards
Manshu S
#iworkfordell

3 Posts

November 21st, 2012 08:00

Yes, thank you for the stock answer.  It was all that I expected from Dell, though I still hope for a more insightful answer from someone else in the community.  You may know that the Dell Inspiron One 2330 *has* now been tested with Ubuntu Operating System -- just not by a Dell employee. :-)   I haven't found any driver issues thus far; all devices I've tested work fine, and Ubuntu even snaps my picture using the built-in webcam when setting up a user account. (Cute!) Graphics performance is reasonable with the automatically-used Intel driver. Sound and network (both wired and wireless) work as advertised. I'm pleased to report that the only  issue so far is the EFI boot.

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