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2 Posts
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2926
July 17th, 2024 10:17
Fingerprint is not recognizing in Ubuntu 24.04 LTS
I just installed ubuntu 24.04 LTS in my Dell Inspiron 5593 and after installing it I tried to enroll my fingerprint in it but when I tried fprintd-enroll command it showed "Impossible to enroll: GDBus.Error:net.reactivated.Fprint.Error.NoSuchDevice: No devices available" even though I can see my fingerprint device using lsusb command
Bus 001 Device 003: ID 27c6:538d Shenzhen Goodix Technology Co.,Ltd. FingerPrint
Version Details: Linux <Computer Name> 6.8.0-38-generic #38-Ubuntu SMP PREEMPT_DYNAMIC Fri Jun 7 15:25:01 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux
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DELL-Nat M
Community Manager
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3.2K Posts
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October 8th, 2024 13:46
Hi everyone,
Please be informed that Dell may not support the Ubuntu 24.04 LTS Operating System for all systems shipped with Ubuntu. To check compatibility, please visit Dell Support.
For more details, refer to the official Ubuntu certification page: https://ubuntu.com/certified.
Thank you for your understanding.
dkachhot
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2 Posts
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July 17th, 2024 10:19
One More question if there is ubuntu option in dell driver page then under that section why the files are in .exe format, and if we can install using .exe tell me how it can be done natively, I am new to ubuntu
rumcajs z iczyna
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6 Posts
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July 29th, 2024 09:51
it works for me
https://www.dell.com/community/en/conversations/precision-mobile-workstations/make-fingerprint-reader-work-again-with-linux-ubuntu-2404/66a762ff8e75fa46cbe9c76e?keyword=make%20fingerprint%20work%20again
bukbr
3 Posts
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August 14th, 2024 15:50
@rumcajs z iczyna
Unfortunelly did not work for me! Any other solution?
lienmeat
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1 Message
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March 28th, 2025 19:00
I know this post is old, but this general pattern of solution I found to get the same brand of sensor (different model) working on my Lenovo will work for some other sensors and some dell laptops too. You'll need to compile and install libfprint from source, but I've tried to make it as easy as possible on Ubuntu 24.04:
https://lienmeat.blogspot.com/2025/03/fixing-goodix-fingerprint-sensor.html