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May 30th, 2025 09:34

Dell.com not recognising that I have dell support assist agent installed!

So when I wanted to update my drivers dell.com asked me to install dell support assist agent so I did but after the installation it still didn't recognise that I have it Installed even thought I can open the service. So I uninstalled it and reinstalled it but still didn't work! (I have given dell.com access to motion sensors or something that the website requested. I have logged in and entered my service tag. I am connected to a vpn (cloudflare WARP) I have disabled powershell scripts because of security issues but i don't know if Support Assist Agent requires it because i can open the app just fine.)

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May 30th, 2025 14:36

The problem was i was using an adblocker that blocked an js file that dell.com is using for detecting the Assist Support software

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May 30th, 2025 09:35

BTW I have an Dell Latitude 5511 if that helps

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