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January 8th, 2025 17:40
Dell Latitude 7430 // CCTK // BIOS v1.28.0
I have recently updated one of our Dell Latitude 7430 laptops to BIOS v1.28.0 and that seems to have introduced a bug with clearing the BIOS admin password via CCTK.
With version 1.27.0, using the command:
cctk.exe --setuppwd= --valsetuppwd=<Current Password>
would result with:
"Password is cleared successfully."
However with 1.28.0, using the same command, the result is:
"Password not changed, new password does not meet criteria"
This issue is not present with other models that have had BIOS revisions released during the same period.
Hopefully this can be corrected soon.
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DELL-Jesse L
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February 3rd, 2025 11:41
The latest update from our engineering team is to install the latest Bios Version. Once installed please let us know the results.
DJ_NGH
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January 10th, 2025 14:15
I have the same issue but with the Latitude 5420 on BIOS 1.42.0 was working fine before.
DELL-Jesse L
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17.6K Posts
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January 14th, 2025 08:34
Letting you know that the issue is under investigation. Once we have more information we will post back.
(edited)