46 Posts
0
730
January 23rd, 2022 03:00
X400 both power supplies gone, red led blinking or on
Hi,
I have an offline node since this morning, one x400 node is gone from the cluster.
Both power supplies had a red (amber) led on. Tried by unplugging the power cord, only 1 ps, but no luck.
Since I have 2 spare ps I replaced them but nothing has changed, the red light is still on, if I press the power button the red led start blinking and nothing happens.
Could someone please help me? What went wrong? What should I try to replace?
Thx
Best regards
DELL-Josh Cr
Moderator
•
9.5K Posts
0
January 24th, 2022 10:00
I have not been able to find a way to resolve it without wiping the data. The file may have been corrupted from the other damage. Calling in is still the best option.
DELL-Josh Cr
Moderator
•
9.5K Posts
0
January 24th, 2022 07:00
Hi,
Is the amber light on the front of the unit also amber? Is the iDRAC reachable?
AndrewF76
46 Posts
0
January 24th, 2022 08:00
Hi Josh,
Well every led was off. If I unplugged the ps and plugged in the power cord it worked fine.
Eventually I took it apart and found what went wrong (see photo)
Since I have a node for spare parts I replaced the board.
Reconnected the node to the cluster but it has a journal failure.
If connected to the node by serial I get to choose between rebooting, recovery and continue booting, unfortunately none of them resolved the issue, I'm not sure what commands should I run in recovery to repair it so it could connect to the node. I know that isi_reformat_node would eventually fix it but all data would be gone and for this I would need to remove the node from the cluster before readding it.
If you have any suggestions please help me.
Many thx
DELL-Josh Cr
Moderator
•
9.5K Posts
0
January 24th, 2022 09:00
Since there is physical damage the best option is to call phone support, even if it is out of warranty and go through the safety procedures.
AndrewF76
46 Posts
0
January 24th, 2022 09:00
As I mentioned, the node is working now, only the journal issue that came up, but that's not a hw issue anymore.
If there is no other option I will contact support.
Thx