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270
August 7th, 2023 00:00
Shadow in lower right corner
Inspiron 14 5410 2-in-1
It's been only a year since I've purchased Dell Inspiron 14 5410 2 in 1 and it had been working fine, but today I noticed a dark shadow in the lower right corner of the screen.
I ran a screen diagnostic by holding the D key down during powerup. The shadow was present in those as well.
Could anyone please help me get it fixed?
Thank you.
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ejn63
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28.7K Posts
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August 7th, 2023 06:00
It's up to you -- if the system is under warranty, have the screen replaced immediately. If it is out of warranty, there's no harm in waiting until the fault becomes to significant to ignore and you'll then need to have the display replaced.
This is the part you will need:
https://www.parts-people.com/index.php?action=item&id=37966
inspiron5410 2in1
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August 7th, 2023 01:00
No, I don't use a mouse and I don't think I've ever closed my laptop with any wire between it. I was just normally working on my laptop when the shadow popped up. I freaked out since it's only a year old and tried to look for solutions
jayashrisharma
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August 7th, 2023 01:00
@inspiron5410 2in1 Did you ever get a mouse wire in between your "DELL 14 5410 2 in 1's" screen and keyboard while you were closing it? And you did't noticed and left it as it is for a couple of days. It might cause pressure on your laptop screen and make it black where wire was left in between
ejn63
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28.7K Posts
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August 7th, 2023 04:00
If the same fault shows during the diagnostics, the display panel needs to be replaced.
inspiron5410 2in1
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August 7th, 2023 06:00
Is there absolutely nothing else that I can try before taking it to the service centre? Also since it's only a shadow, I can still see pretty well but I am concerned that if I immediately don't get it repaired, will it worsen further?