1 Rookie
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3 Posts
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314
November 4th, 2024 13:36
Request to test Dell Inspiron 5567 should be tested for upgrade from Windows 10 to Windows 11
Dell Inspiron 5567 's Intel(R) Core (TM) i7-7500U CPU @ 2.70GHz 2.90 GHz is full capable of running Windows 11 but is not listed in Microsoft Windows 11 supported processor list. Neither the windows update is pushing, and it says is not capable of running windows 11.
But, All the requirements are fully meet:
- TPM 2.0
- UEFI BIOS
- Processor (Intel(R) Core (TM) i7-7500U CPU @ 2.70GHz 2.90 GHz)
- Processor Instruction Set Extensions Intel® SSE4.1, Intel® SSE4.2, Intel® AVX2
- Supports Secure Boot
- RAM 8 GB
- SSD 256 GB
Request to test Dell Inspiron 5567 should be tested for upgrade from Windows 10 to Windows 11
Please add support for Dell Inspiron 5567 's Intel(R) Core (TM) i7-7500U CPU @ 2.70GHz 2.90 GHz in the Windows 11 Official processor list and provide us windows 11 update for this device?
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DELL-Chris M
Community Manager
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56.9K Posts
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November 4th, 2024 13:50
The Inspiron 15 5567 will not receive Windows 11 support from Dell. This is clearly shown on the Drivers & Downloads page =
See Dell Inspiron Laptops tested for update to Windows 11. If your computer model is not listed, Dell will not test the device and drivers will not be updated for that model.
(edited)
ejn63
10 Elder
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28.7K Posts
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November 17th, 2024 13:33
The 5570 was shipped with 8th generation CPUs are does meet the MS requirements. The 5567 model was shipped with 7th generation CPUs and despite your insistence, does not.
It is possible to install Windows 11 on unsupported systems, but that may also be coming to an end, as Microsoft has strongly hinted that near term Windows 11 updates will be locked out on unsupported systems.
ejn63
10 Elder
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28.7K Posts
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August 10th, 2025 10:59
No manufacturer will replace a system made obsolete by Windows 11 at reduced cost, just as no manufacturer will offer a new car at reduced cost because the existing one does not support advanced driver safety equipment.
You have three options:
1. Replace the hardware if you want official Windows 11 support,
2. Install Windows 11 in unsupported mode, which will work at least for some times.
3. Use an operating system (most likely some variant of Linux) that doesn't have the same requirements for hardware as Windows 11 does.
ejn63
10 Elder
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28.7K Posts
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August 10th, 2025 11:22
If you want your sysetm(s) to have official support for Windows 11, whichever do not. Windows 11 requires an 8th generation or newer CPU. These were first released in 2017 so most systems from 2016 and earlier will need to be replaced. As noted, you can run Windows 11 in unsupported mode on far older hardware for the moment so it's not something you need to do immediately.
ejn63
10 Elder
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28.7K Posts
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November 4th, 2024 13:40
The CPU in that system is not certified for Windows 11.
Joey Shrestha
1 Rookie
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3 Posts
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November 17th, 2024 13:14
@DELL-Chris M then why is Dell Inspiron 5570 with 7th Generation Intel Core i7-7500U Processor is being tested for windows 11 by Dell but not dell Inspiron 5567. Again, Microsoft requirement is fully met as mentioned above and being tested by many people in Dell Inspiron 5567. It's running smoothly and flawlessly. Microsoft just want to ditch old processors for AI and it's a huge E-Waste. Microsoft will end support for windows 10 next year. Windows 10 will be highly vulnerable after that. Dell and Microsoft have to re-think and make it compatible for windows 11 otherwise we'll have to shift towards the Mac OS or Google OS or Linux OS. We have no other options left as a consumer perspective.
Hope Dell and Microsoft will re-think about it.
(edited)
Bobdell99
1 Rookie
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2 Posts
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February 4th, 2025 20:00
Ever make progress on updating the 5567? I have the same one, AND the 5570 but neither will update.
Oluwadareraji
1 Rookie
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5 Posts
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August 10th, 2025 08:28
@DELL-Chris M Are you saying I should throw away the systems I have so much invested into. Please, kindly guide me.
All my 7 systems are Dell product.
Or Dell will be ready to replace the system with upgraded version on low cost deal.
Hence, this is urgent and critical towards 2025 windows decisions.
Take a quick step to assist your customers.
Regards
Oluwadareraji
1 Rookie
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5 Posts
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August 10th, 2025 11:12
@ejn63 changing hardware! Which of them?
Bobdell99
1 Rookie
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2 Posts
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August 10th, 2025 19:43
@Oluwadareraji Considering they would not even test/verify if the system was compatible I do not think they are going to do anything special for replacements--other than the usual sales. They could have provided suggestions on how to extend the updates for win 10 PC's.(there are a few different ways). Although I usually like dell support this area has been horrible.