Start a Conversation

Solved!

Go to Solution

Closed

2 Posts

2060

March 28th, 2022 21:00

Power off when factory reset now content restarting

Power went off when resetting and computer keeps restarting now. I can still run bios though if BIOS is clicked fast enough. But I can't get past bios menu. I can't use USB to load OS. And if I insert keyboard it's instant restart. No bios menu. Nothing. However mouse still works. Dell Vostro 3670. Every standard programs of BIOS can be accessed and settings can be changed too. Detects USB as well. Just does not go past this menu, starts to restart if I try.

10 Elder

 • 

45.2K Posts

March 29th, 2022 12:00

@Alex_Rebt  What do you mean by "resetting"? Resetting BIOS, resetting Windows...?

Try clearing BIOS:

  1. Power off, unplug
  2. Press/hold power button for ~15 sec
  3. Open case and remove motherboard battery (check Service Manual for details)
  4. Press/hold power button for ~30 sec
  5. Reinstall the battery (Time for fresh CR2032 3-volt coin cell battery? ~$2)
  6. Close up and connect mouse, monitor and keyboard
  7. Reboot

2 Posts

March 29th, 2022 18:00

Had to change hard drive, there was problem in it of not being able to create new partition. But thanks for replying. How do I close this thread? 

Moderator

 • 

27.2K Posts

March 28th, 2022 21:00

Hello, I see you are looking for technical assistance. If you need our help, you can start a private message with us and we will be happy to assist you.

10 Elder

 • 

45.2K Posts

March 29th, 2022 18:00

Glad you got it sorted.

You don't have to formally "close" this thread. You marked a CAS, so unlikely anyone will respond further...

No Events found!

Top