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1 Rookie

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18 Posts

630

February 13th, 2022 06:00

Inspiron 3455 no video

OK folks, I have an Inspiron 3455 with no boot video

system arrived with this issue

being the NTTSA (no time to screw around) guy, wiped the system reinstalled fresh W10.... oh well back to the same

system boots with no error beeps

with HDMI cable attached I get second monitor all well and good, straight into windows

the media panel on the side, only power works, display mode no, volume up down no

swapped out the 0K54K5, same thing

updated BIOS

cleared CMOS with jumper removal... also cleared the PWD with jumper (just in case)

have pulled power, held power button down for 20-30 seconds... nada

running wired mouse and keyboard

this is really a nice system, being the Scotsman I am, would rather rub copper off a penny than toss this

I am sure that someone has the exact answer to this issue

 

thanks, Bill

 

1 Rookie

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18 Posts

February 19th, 2022 03:00

the unit is going to the boneyard... options other than self repair are not viable at this time.

thanks for the replies

1 Rookie

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18 Posts

February 13th, 2022 06:00

couldn't find an EDIT... so, need to add that the touch screen works... even in the dark.... aarrrgh

10 Elder

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45.2K Posts

February 15th, 2022 10:00

This is an older PC model, so did you just get it 2nd hand?

Did you try clearing BIOS and installing a fresh motherboard battery?

Did the back light in the built-in LED panel fail? You'd need more than the copper rubbed off a bushel of pennies to replace that panel.

1 Rookie

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18 Posts

February 18th, 2022 07:00

not sure, but second hand or not, would make no difference

 

yes... replaced the CMOS battery

"Did the back light in the built-in LED panel fail?" am not getting any images when I put a bright flashlight close to the screen, I don't have the expertise to tear down and test something I have no schematics to lead the way. 

its sad, runs very well, but I have a feeling it will be headed to the great recycle yard in the sky

 

10 Elder

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45.2K Posts

February 18th, 2022 12:00

You could contact Dell's Out-of-Warranty Repair to get an estimate to fix it...

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