Inspiron 24 3455 Stuck On Dell Logo even after clean Win 10 reinstall

I reset bios and then did the clean install. The bios has very limited options as far as the sata configuration goes. It is not set on raid as this is an AIO computer and only has one sata port (aside from the ODD) and afaik there is no raid option. The controller is set on AHCI. 

What really gets me is how could it possibly boot to the windows install usb and copy files to the new internal SSD thus using the cpu/gpu/ram/internal storage controller/usb devices etc but then on reboot to complete install it won’t go past POST? 

After reboot, if I let it boot to the default (it’s the windows boot manager) it hangs on the dell logo. If I press f12 and select windows boot manager on the internal drive it will go black and stay that way forever (I let it sit 12 hours like this just in case).

It's possible the power outage damaged something that won't show up in the diagnostics...

Did you check BIOS settings? You reset BIOS to the defaults after the initial install but if the defaults are different than what they were when you originally did the install, it could hang:

Was BIOS set to RAID when you installed Windows? Is BIOS still set to RAID now or...

Is Windows Boot Manager first on the boot list with the new drive installed..?

Etc.

It's using generic drivers loaded from the USB, not the drivers that Win 10 would load from the internal drive to run your hardware.

What color is the power button and steady or blinking when it won't boot from the internal drive?  If blinking, count the blinks which gives an error code.

Is the USB stick still plugged in when you try to boot from the internal drive?

Are any other USB devices connected, aside from mouse and keyboard?

are you able to pass Dell logo smoothly if you load a bootable dvd in the optical drive?

If so, try swapping the sata ports for ssd and odd on motherboard.  connect ssd sata cable to the port used by odd and see what happens.  just a test.

you may also try move the new ssd that has os clean install (via legacy mode bios) to another Dell pc and see if it boots fine.

Well I tried two separate ISO’s for install. One OEM iso acquired online with all updates to 07/2021, and then again with the windows 10 home iso downloaded from the dell os recovery app. Both installed with and without secure boot on (I made sure to keep secure boot off during install and reboot w off, then again re-enable secureboot and reinstall deleting partitions each time). Also, both versions were I nstalled and then I attempted to boot with the win usb installed and then again with the win usb removed after reboot.

No other peripherals are attached, only one usb wireless key for the mouse and keyboard, which function in bios/diagnostics/win prelim install.

No blinks of the power button. It is solid white, both during windows install and on reboot while sitting at black screen or dell logo.

@igdesignla  If the power button is solid white, it passed the POST so that might argue against a hardware failure.

Is it possible you just accidentally turned the screen off?  Boot the PC and try pressing the Screen-Off button (#16, here). If the 1st press/release doesn't help, try a 2nd press/release, and then a 3rd if needed. (You might need to wait a few sec between presses to allow the PC to respond.)

And if still no screen output, connect an external monitor or TV to the rear HDMI-Out port (#13), reboot PC and cycle through the Screen-Off button press/releases again and see if you get video on the external monitor/TV...

I tried that button just now, but it does not affect the computer, and neither do the brightness buttons. I can see the backlight on so I imagine it wouldn’t be that the screen is off. I will try an external now but I doubt that will do anything.

As I said before the computer will sit on the dell logo screen (power light solid white) if I let it just boot to default (internal HDD win boot mgr) and it never goes anywhere. If I use f12 to select the win boot mgr it goes to a black screen (backlight on) and will sit there infinitely. Often the computer will fail to boot to the win install drive or will take a long time to do so which still leads me to believe there is some hardware issue despite diagnostics, the status light, and the ability to boot/install windows off the usb. I am going to try a live usb of Linux or something to see if I can get it to at least boot an OS.

@redxps630 i don’t have a DVD burner anymore and threw out all the old install media/live cds I collected over the years so it would be hard for me to do this. I’m going to try a live usb of Linux now and see.

The aio has only two ports and the cable appears to be some kind of proprietary cable as it combines power from a jumper and sata from the board into one connector for the drive. The ODD doesn’t have the same plug and thus I cannot swap them to see if the cable is the issue.

I put the ssd in an external enclosure and the drive appears to work fine in another computer. I can see the files the installer copied to the drive. 

Ahh gotcha, but unfortunately the same result. If I let it boot to default it stays on dell logo, if I boot to f12 menu and select win boot mgr it goes black and stays there. I left the dvd disconnected from power and sata just to be sure as well.

Re:The aio has only two ports and the cable appears to be some kind of proprietary cable as it combines power from a jumper and sata from the board into one connector for the drive. The ODD doesn’t have the same plug and thus I cannot swap them to see if the cable is the issue.

you are absolutely correct.  laptop style dvd drive uses mini sata power/data cable at drive side different from standard sata connectors.

the motherboard has two standard sata ports for ssd and odd.

what I suggested before is try unplug the ssd cable from motherboard sata port and then plug it in the other sata port for dvd on motherboard (you need to unplug the dvd cable first), in case the sata port for ssd on motherboard has some weird issue.

Re: stall on Dell logo.  

Can you verify that as soon as you unplug ssd cable from motherboard, pc proceeds smoothly through Dell logo and completes POST, then shows msg of "no boot device found"?  If so, the ssd and sata connection is causing the stalling of POST.

Re: win boot mgr

sounds like uefi bios.  have you tried a clean install of Windows 10 on ssd using legacy bios mode?

Re: I first tried an OEM ISO that has all the updates preinstalled etc, but then tried the Dell os recovery app to get a "clean" win 10 ISO.

have you tried a bona fide clean install using bootable usb prepared by Microsoft Windows 10 media tool (non-Dell)?

Just tried a live ubuntu usb and although it did take quite some time to boot, I was able to get it to the ubuntu desktop and am able to use all devices including wifi and can do everything like watch youtube/etc without any issue.

I did try to install using legacy bios mode one time but I will try again just to be sure.

I flashed the newest bios (4.3.0) after my first attempt at installing failed. I used a freedos usb and the dell bios file and was successful. This is not the first computer where I had UEFI issues which is ironic to me because I never was able to resolve those issues (was a custom build) and chalked it up to ghosts in the machine haha.

Ok I tried a windows 10 iso from microsoft and the same results.

Strangely, I was able to install Windows 7 and boot to desktop using the SSD. It booted the windows 7 usb very quickly, unlike the windows 10 installers, and installed and booted very quickly.

So now that I have isolated it is seemingly NOT a hardware issue, any ideas on how to resolve this strange issue? I installed windows 7 using UEFI mode with legacy option on and secureboot off, and the install usb was created with rufus on a GPT partition and UEFI so what gives?