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October 31st, 2012 10:00

MD3600f Firmware Upgrade and what is the right MDSM Software

Hi ,

I badly needed your help because I'm now Deploying PowerVault MD3600f Storage Array. I installed already the MDSM Application software and storage array is already connected to the host.

Once I clicked, Manage Storage Array, there is an error message appearing , Your Manage software is not compatible to the Firmware of the Controller. I'm using Dell PowerVault MD36xxf Resource DVD, VERSION 1.0.0.21.

Please advise how can i resolve this issue and please advise also how can I download and install the firmware. Once I go to upgrade the firmware, it says that the firmware version is not already upgradable and it will not work. How can i reset the firmware and re-install it. Need resourses on how to download it.

Appreciated your help.

Thanks and in advance!

chard 

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7.6K Posts

October 31st, 2012 13:00

Hello Chard,

Here are a few links to the update firmware that you are looking for.

Here is a link to get the latest MDSM 2.0.2.3: http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/powervault-md3600f?driverId=16N5D&osCode=WS8R2&fileId=3000873223

Here is a link to the latest controller firmware  CFW 07.80.41.60 and NVSRAM N26X0-780890-001\/N26X0-780890-901: http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/powervault-md3600f?driverId=PFK4W&osCode=WS8R2&fileId=2988659847

Let us know if have any other questions.

November 1st, 2012 09:00

Hi Sam,

Thanks for your immediate assistance. Do we have reference materials on how can I upgrade the firmware. How can I upload the downloaded firmware files. Do I need to use the CLI? Please help. Thank in advance!

Moderator

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7.6K Posts

November 1st, 2012 11:00

Hello Chard,

I am going to send you an email with the list of instructions & screen shots on haw to upgrade the firmware on you MD3600.  

Let us know if have any other questions.

10 Posts

November 3rd, 2012 04:00

the support matrix for the 3600F on the PV support site is woefully out of date...

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