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3 Posts

2513

September 19th, 2018 01:00

PS6500 history of failures

Has anyone had an issue on a PS6500 when a disk has a history of failures? The disk in question has been replace twice but the message does not disappear and cannot be used? Does anybody know of a way to clear this message.

 

Thanks

Chris

4 Operator

 • 

1.5K Posts

September 24th, 2018 04:00

Hello Chris,

 Where did you get the drives from?   HOF is stored on the failed drive not on the controller. 

 Regards,

Don

 

4 Operator

 • 

1.5K Posts

September 19th, 2018 06:00

Hello Chris,

 When you say "replaced" do you mean that you have removed the drive and re-inserted it?   History of Failures (HOF) should only refer to that specific drive.  Once it's been marked as failed it should be replaced with a new good drive as it's no longer reliable for long term use.

 Regards,

Don

 

3 Posts

September 24th, 2018 01:00

Hi Don,

Yes we have replaced the drive twice with new drives and HOF does not go on the drive slot. I have also rebooted the unit.

 

Thanks,

Chris

3 Posts

September 24th, 2018 04:00

Hi Don,

 

A third party, i will pass on your infomation.

Thank you for your help.

Chris

4 Operator

 • 

1.5K Posts

September 24th, 2018 05:00

Hello Chris,

 You are welcome.

 Don

 

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