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6586
October 12th, 2017 01:00
Hello everyone，I have an PS6100 and need to upgrade my firmware to V9.0 for help
The current version is V5.2.1 (R219658)
I need to upgrade to V9.0.
Please help me where I need to pay attention.
Can GUI operate firmware updates directly?
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Origin3k
4 Operator
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2.3K Posts
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October 12th, 2017 01:00
Yes you can do it through the GUI aka GroupManager... but
- You cant upgrade directly to 9.x because your 5.2 is to old
- With 8.x they remove the support for https. So dont be panic when you cant get access to GroupMGR... correct your browser bookmark from https://groupmgr to http://groupmgr
- Take care of default snapshot schedule when you have specify a snapshot reserve to a given volume
- Dont forget the Drive FW update!!!! (not possible to apply through GroupMgr GUI!
- Your SANHQ needs an update to (Server 2008r2 not supportet anymore!?!?!!)
There is a "how to".... which contains a matrix for the FW upgrade path. There is a FW Upgrade Tool available which can help to prevent not to shoot your self into foot. It can be used for FW and Drive update as well.
Note!: A FW upgrade means a Controller Module failover.... which means a short period of time with no access to the volumes for your servers. Be sure that you apply the best practice for your Host OS (Windows, ESXi ....) We do FW upgrades when there is low IO on the systems.
Regards,
Joerg
Origin3k
4 Operator
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2.3K Posts
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October 12th, 2017 02:00
Login to https://eqlsupport.dell.com/ and in the left menu "Dell Storage Update Manager" -> eqlsupport.dell.com/.../download.aspx
The document for the upgrade path is eqlsupport.dell.com/.../download.aspx
Regards,
Joerg
chengzhou
3 Posts
0
October 12th, 2017 02:00
Thank you for your help, FW Upgrade Tool Where can I get it?
chengzhou
3 Posts
0
January 5th, 2018 01:00
BryanJ65
2 Posts
0
August 17th, 2018 06:00
Don,
Thank you for posting this information but what can you do about obtaining the firmware for the PS4000 series if the product is out of warranty or supported by a 3rd party warranty company? Is there any other place to get the updates from? I ask because I have a client who is currently in this position.
Thank you
Bryan
dwilliam62
4 Operator
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1.5K Posts
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August 17th, 2018 11:00
Hello,
No there is no other place to get the firmware. If you are not under contract then you do not have a license to use or get the firmware.
Regards,
Don