EqualLogic PS4100, with a red light on.

Question

Hi,

We have an very old EqualLogic PS4100, with a red light on on a remote site (connected to an production server and working fine)

Admin already left and we dont have its management IP or credentials.

I have someone onsite who can provide remote hands.

Can I connect a laptop and get in or does dell provides some paid support for this?

Thanks in advance

Origin3k · Accepted Answer

Hello,

the Management is optional and maybe it is not configurated. So check your Host which Adress he used for its iSCSI connection to the array and try a browser with http:// or a ssh client and see whats happend. You need java installed to get the GroupManager running within the browser.

If you dont get a responce than the Management is active and its using a different Subnet as for Storage(iSCSI).

The user is named "grpadmin". If you dont have a password try "grpadmin"

If you have remote hands you can hook up a serial cable to the active Controller Modul with settings 9600,8,1,n in your favorite terminal programm (we often use putty). You need user and password also.

Regards
Joerg

MrkAndrew2 · Answer

What serial cable can be use to PS4100. im using serial cable with RJ45 on the other end. but its not connecting. Hoping can you help me. thanks.

dwilliam62 · Answer

Hello,

This thread has the pin out information

https://www.dell.com/community/EqualLogic/Equallogic-PS-series-RJ45-console-cable-pinout/m-p/3637200#M538

FYI: It's helpful if you start a new topic instead of adding to old closed one.

Regards,

Don

EqualLogic

EqualLogic PS4100, with a red light on.

Was this post helpful?