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November 30th, 2006 12:00

How do I change my Powerlink password?

The Powerlink help says to change the Powerlink password on the profile page within the preferences, but I cannot see anything there that lets me change the password. What am I missing? Thanks!

447 Posts

November 30th, 2006 13:00

Hi Tim,

The Change Password function has been turned off for some of our converted users due to performance considerations.

However, as someone pointed out in an earlier thread, you can bypass this by telling the system that you forgot your password before logging in. It will send you an email through which you are able to reset the password.

Thanks,
Erich

3.4K Posts

November 30th, 2006 12:00

After clicking on the Preferences, you should see "User Content Preferences: Profile" near the top of the page. Right below that is "Change Password" button.

2 Posts

November 30th, 2006 13:00

The only button below "User Content Preferences: Profile" on my screen is "Update Profile". Am I missing a button for some reason?

3.4K Posts

November 30th, 2006 13:00

Interesting. Check the bottom of the page (there should be a 2nd set of buttons)? If not, send email to powerlink@emc.com.
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