Are the service requests offline today?

Question

All of a sudden, there is no more access to them.

winteg · Accepted Answer

I just received notice that users are not able to access Powerlink. We have a critical ticket open with our IT group and we are working to restore. Cause unknown at this point.

sysmgr1 · Answer

OK, thanks.

winteg · Answer

Access issue is resolved, users should be able to log in again.

DCTM_Guru · Answer

I got the same error as well. I talked to one of my network engineers, and he said that there was a possible attack on the top level DNS servers. I guess this has been fixed now.

ble1 · Answer

It's strange indeed. This morning I was getting DNS errors after I would log to forum or PL from two different locations (hotel and customer) so I contacted PSAM and he confirmed there was an issue going on. Shortly after that it started to work. Error I was getting was like following:

Service Unavailable - DNS failure
The server is temporarily unable to service your request. Please try again later.
 
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Enterprise Support

Are the service requests offline today?

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