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2825
December 2nd, 2016 11:00
ECS 3.0 Community Edition Web UI
I have a four node ECS 3.0 cluster that has been working fine for three weeks. Recently, attempting to log into the Web UI from all four nodes returns the same error message:
Unable to connect to the service. Service(s) are unavailable, try again later.
S3 connectivity has been intermittent for a time during this UI issue, but it seemed to recover and has been continuing to service application needs. And since this login problem occurs against each of the four nodes, I question whether there's a single log to glean more information from. ECS service log locations / /opt/emc/caspian/fabric/agent/services/object/main/log
Thoughts?
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JasonCwik
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December 7th, 2016 11:00
I talked to Mike on the phone. The issue what that the auth service was blocked on all 4 nodes. We restarted it with:
And logins now work to the portal. We'll work on the cyberduck issue as next.
benschumacher
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December 2nd, 2016 14:00
Can you goto http:// :9101/ and click the Show DT Initialization Status link in third column midway down? What's the result of that status call?
Ben
Mike_Phelps
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December 2nd, 2016 14:00
thanks for the response Ben Schumacher
I entered the public ip:9101 and clicked the link you mentioned. That link changed to the private interface so I changed the url to the /stats/dt/DTInitStat/. Not sure if this was the expected behavior.
some XML:
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travis_wichert
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December 5th, 2016 13:00
Hi Mike!
What happens when you try accessing one of the API endpoints? Same error or something different?
Thanks!
Mike_Phelps
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December 7th, 2016 07:00
leveraging Cyberduck, my colleague couldn't access S3 buckets late yesterday. However, he can connect this morning. The Web UI is still throwing the error posted initially.
Mike_Phelps
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December 8th, 2016 20:00
now that the Web UI is responsive, and I haven't seen any issues with S3 Browser, I'll close as answered/resolved. Looking into Local Traffic Manager / Global Traffic Manager to improve on the current configuration in front of ECS Free and Frictionless to supported appliance based deployment.
Thanks Jason Cwik for jumping on a WebEx yesterday.
Mike