Tower ECT1250, drive bay/ drive caddy

Same problem with my ECS1250 Slim. Marketed as upgradable to SATA HDD or SSD, but Dell Australia say they cannot supply the swing bay needed to mount the drive. The required Mini 6-pin SATA power cable may have pinout voltages unique to Dell, so buying a generic could be risky to warranty. The cable does seem to be available directly from Dell spare parts. I've been waiting for a quote. I have bought a 3.5" to 2.4" drive converter cradle which comes with screws that coincidentally fix to existing mounts for the swing bay. I will connect my SATA 1Tb 2.5" SSD that way if the power cable ever arrives.

@KingDondee​ Dell sales told me today they might have a "kit" to add a HD to a ECT1250 available this October. Thought it might include a drive caddy, data cable, and power cable. No idea of cost. She couldn't find the power cable as an accessory part (5GPWK) or the caddy (GOWKG) that could be purchased now..... I'm just a messenger. 

Same problem here. Purchased Dell ECT1250 16GB/512GB SSD from Costco. It has no drive bay bracket. Before purchase, I too had ensured that the product description said it could be expanded with an additional drive. Disappointed.

@AnnArborDellUser​ Add me to the list of people who are disappointed in Dell. I wanted to mount an additional 2TB HDD inside my computer, but I am totally stymied!

For now I decided to purchase a larger SSD to replace the 512GB C: drive with a 2 TB drive. This will give me the additional storage I need without having to purchase a bracket.

Same issue with the desktop units (Pro Max Slim FCS1250) - no drive bracket available if you don't order it together with the PC and a hard disk. Ridiculous and absolutely disappointing.

I purchased the Slim ECS1250 in early August.  I was told by Sales that the rotation bay would be available in October.  They could not tell me the part number yet.

I have another question.  Can I install a 3.5" SATA drive that is larger than 2TB?  Why does Dell list the maximum size as 2 TB?

https://www.dell.com/support/contents/en-us/videos/videoplayer/how-to-install-the-hard-drive-and-drive-bay/6377059871112

But can't find the drive bay bracket....very disappointed. I purchased this last week and it is still in the box and now I am debating...

@ldalb​ At least you have part numbers. Thanks for sharing. 

Same disappointment here. The ECS1250 is supposed to be upgradable but now we're finding out it is not. Also considering returning the complete system.

Dell now has the drive caddy (rotation bay) available for purchase for $35.  I ordered one last week and am expecting it to arrive next week.  Here is the part info:

Dell 3.5” HDD Caddy Bracket with cable | Dell USA

I will let you know how the installation goes.

Understand cutting down cost. However, not providing parts for Dell suggested procedure is another thing. Have been a loyal customer for more than 20 years because of the product quality and flexibility. This might be my very last one from Dell.

@BillFerg99​ Here is the link to my post showing the installation of the rotation bay and hard drive.

‎Pro Max Slim FCS1250, hard disk is impossible! | DELL Technologies

I have the same problem. When I call the support or sale service, nobody can help me. Very bad service.

Bought ECT1250, then had to buy HDD caddy to install my XPS HDD 1TB. Finally got the caddy but it did not fit. Slots did not line up etc. Followed manual instructions an online videos.

THEN I had an idea to remove a small back panel upon the caddy should interlock but tabs did notline up. Being frustrated in that Dell sent the wrong caddy, I removed the one scree holding this small part of the backpanel and it rotated out towards the side.  Then tried to install the caddy again and it fit perfectly.  SO, information provided by Dell was wrong or just not updated.