Unsolved
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July 15th, 2025 23:48
Tower ECT1250, drive bay/ drive caddy
Been a customer since before 2009. That will change.
Besides a miserable buying experience....I purchased a ECT1250.
The mother board comes with an SATA expansion slot for a second drive. I was planning on moving a 2nd
drive (3.5") from an older Dell tower to the new tower. The mounting method is different for the new tower. As shown on page 49 of the owner's manual for the new tower, there is a removable drive bay/drive caddy that the HD mounts in. The new tower did not come with the HD mount and I don't see a way to reuse the older mount or a way to attach it to the new chassis unless I'm missing something.
After 90 minutes of chat with tech support, talk with tech support, and talk with sales, I was told the drive mount is not available....but its shown in the owner's manual. If the photo had high enough resolution I could pull the part number. Told to look at after market sources for something that might work. That's not okay.
KingDondee
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July 22nd, 2025 06:15
Same problem with my ECS1250 Slim. Marketed as upgradable to SATA HDD or SSD, but Dell Australia say they cannot supply the swing bay needed to mount the drive. The required Mini 6-pin SATA power cable may have pinout voltages unique to Dell, so buying a generic could be risky to warranty. The cable does seem to be available directly from Dell spare parts. I've been waiting for a quote. I have bought a 3.5" to 2.4" drive converter cradle which comes with screws that coincidentally fix to existing mounts for the swing bay. I will connect my SATA 1Tb 2.5" SSD that way if the power cable ever arrives.
(edited)
ldalb
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2 Posts
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July 22nd, 2025 20:23
@KingDondee Dell sales told me today they might have a "kit" to add a HD to a ECT1250 available this October. Thought it might include a drive caddy, data cable, and power cable. No idea of cost. She couldn't find the power cable as an accessory part (5GPWK) or the caddy (GOWKG) that could be purchased now..... I'm just a messenger.