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3 Posts
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63077
January 30th, 2014 22:00
Unknown Status Alert
I have about 50 iDRACs in OME - a mix of iDRAC6 & 7. Every day I get 1 or 2 of the following "Unknown Status" alerts raised. Typically followed by a "Normal Status" alert 50-70 seconds later. There is no discernible pattern for these, but the frequency makes OME practically unusable due the high number of false alarms.
Is there a fix?
SNMP Enterprise OID: .1.3.6.1.4.1.674.11000.1000.100.1
SNMP Generic Trap OID: 6
SNMP Specific Trap OID: 3001
No Events found!
DELL-Rob C
3 Apprentice
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2.8K Posts
0
January 31st, 2014 06:00
Hi and thanks for the post.
Does your discovery range include both the iDrac IP and the in-band server IP for that box as well in the same range?
I've seen some folks encounter similar problems with ranges set up this way.
Also, there is a Preference setting (Preferences | Alerts I think). On that screen there is a single checkbox. Is that checked? If so, you might try unchecking it. All that does is make OME send an additional health state change alert to the console. The reason it is there is for folks that do not use SNMP. Assuming you use SNMP to track your hardware failures/alerts, you really don't need to have this checked.
Let me know. Thx
Rob
pwatt
3 Posts
0
February 2nd, 2014 21:00
Hi Rob,
Thanks for the reply. I only have the iDRAC network added in OME right now.
I have cleared the checkbox you referred to, we will see what difference that makes.
pwatt
3 Posts
0
February 9th, 2014 15:00
Well it's been a week now and no more unnecessary alerts!
I don't quite understand why changing the setting from the default should be required but in this case it worked. Thanks Rob
d_aanand
1 Message
0
September 26th, 2016 01:00
Hi Team
I was unable to locate the exact path to find Preference setting (Preferences | Alerts I think). on Dell OpenManage Essentials. Could you please share the click by click path how to get there. I am new to Dell OME.
Thank you,
Anand
DELL-Martijn G
291 Posts
0
September 26th, 2016 23:00
These two checkboxes