2 Intern
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128 Posts
0
61
February 24th, 2025 20:23
Email test fails
The 'Send test email' function fails due to our domain DMARC policy. The 'from' address is hardcoded as 'admin@dell.com' and cannot be changed or edited in the gui anywhere that I can find. Is this an option I'm missing?
The reason for this query is that I did not receive alerts for some critical events and there's no way to test the built out alert policies so I'm needing to verify everything is working as expected.
For reference, the error (as would be expected):
Action: failed
Status: 5.5.0
Diagnostic-Code: smtp;550-5.7.26 Unauthenticated email from dell.com is not accepted due to domain's
550-5.7.26 DMARC policy. Please contact the administrator of dell.com domain
No Events found!
justin gray
2 Intern
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128 Posts
1
February 24th, 2025 21:12
Ah, heck. Found it under Application Settings > Console Preferences > Email Sender Setting > Sender Email ID
Must've reverted after an upgrade at some point.
tbrumleve
1 Rookie
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10 Posts
1
May 13th, 2025 21:45
@justin gray Thanks! This saved me a headache. Changing the sender email ID fixed my test send error as well.