Dell OpenManage Enterprise

Question

After upgrading to version 4.5.0 of Dell OME, our Compliance Templates are changed bij the update process.
We had a few settings disabled. After the upgrade those setting were enabled in the template.

The changes are made by Internal_Process. So it looks like this was the upgrade process itself (also the same time).

Are there more people with the same problem? It could have potentially have given a lot of issues when we would have made our hosts compliant with the wrong templates.

DELL-Charles R · Answer

Hello,

You're correct in observing that after upgrading to Dell OpenManage Enterprise (OME) version 4.5.0 (Build 34), some compliance templates may have had their disabled settings re-enabled automatically. This behavior is linked to the Internal_Process system job that runs during the upgrade.

What Happened During the Upgrade

- During the upgrade to OME 4.5, the system performs internal reconciliation of compliance templates.

- The Internal_Processjob may reset certain attribute states especially if:

- The template was created from a reference device or deployment template.

- The template includes attributes that were deprecated or modified in newer firmware versions.

- This can result in previously disabled attributes being re-enabled potentially altering the compliance behavior.

Note under Best Practices:

"Be aware that compliance templates are static and do not automatically update when new hardware or firmware introduces new attributes. To include new attributes, create a new compliance template and associate it with a new baseline."

https://www.dell.com/support/manuals/en-ag/dell-openmanage-enterprise/ome_4_5_online_help_user_guide/manage-compliance-templates?guid=guid-0d1e50bb-9c4b-41b5-80a8-924bdee6956e

This indicates that during upgrades, templates may be re-evaluated against updated attribute definitions, which can lead to unintended changes.

Dell OpenManage Enterprise - Version 4.5.0 (Build 34)

Was this post helpful?