1 Rookie
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13 Posts
0
100
June 6th, 2025 13:17
Rewards History deleted
I saw someone else comment yesterday about "missing all of the Earned records", so I went to check my Dell account.
My Rewards History is showing blank, and selecting All Earnings from the drop-down menu didn't change anything:
"No data available
Content not found"
Luckily, I can still see my total balance, and the points are still available at checkout. I just hope there is not a site bug that will continue to delete things from our accounts.
No Events found!
m3291tt
1 Rookie
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13 Posts
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June 6th, 2025 16:57
Been about 4 hours since I reported the issue to a customer service agent, so I checked my account again.
I can now see my Rewards History up to May 2025. Maybe the June entries will appear later.
DELL-Cares
Moderator
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27.1K Posts
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June 6th, 2025 13:57
Hi,
Thank you for writing to Dell.
We appreciate you bring this to our attention.
We want to look into this for you.
Kindly, private message us the details requested for us to assist you.
Methos9999
1 Rookie
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3 Posts
1
June 6th, 2025 17:18
@m3291tt Whatever they did worked for me too. Thanks.