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February 25th, 2025 18:25
PowerEdge T620 Ownership Transfer + IDRAC License
Hello everyone,
I bought a PowerEdge T620 online, I do not know the information of the previous owner.
Is it possible to transfer the ownership of the Server to my account?
Also I was able to repair the IDRAC of the motherboard by replacing the eMMC.
Is it possible to retrieve the license?
If not I would like to know the price for an IDRAC 7/8 licenses?
Thank you in advance.
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Romain82
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March 3rd, 2025 18:11
I tried the solution explained in this community post and it worked for me.
""If you know who the original owner is or their address fill it out appropriately. If you do not, you can still register it with the service tag, and express service code. For the previous unknown owner put "No information" for the first name and last name blanks of the previous owner."
https://www.dell.com/community/en/conversations/new-to-dell-community/transfer-of-ownership-when-you-do-not-know-the-orginal-owner-can-it-be-done/647e9f9bf4ccf8a8dea0ca55
I will now try to retrieve the license.
ejn63
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28.6K Posts
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February 25th, 2025 22:14
The answer to the first question is no, not without the current registered owner's information.
For the answer to the other question, there's some information here
https://www.dell.com/community/en/conversations/poweredge-hardware-general/how-to-recover-the-idrac-7-enterprise-license/647f8d88f4ccf8a8dee1b652
Romain82
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February 25th, 2025 22:54
@ejn63 Thank you for your reply.
I followed the link you provided and it seems that I first need to take the ownership of the computer before being able to retrieve the license.
Is this correct?
ejn63
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February 26th, 2025 00:43
Yes, but without that information from your seller, it's going to be impossible to do that.