Start a Conversation

Solved!

Go to Solution

1 Rookie

 • 

1 Message

31

June 12th, 2025 16:09

Dell 5530, purchased from pawnshop, warranty status?

I'm frustrated with the support experience. Since I bought the Dell device second-hand from a pawn shop, I'm unsure if the warranty still applies? I thought Dell's warranty covered the device itself, regardless of ownership? Given my positive past experiences with Dell's hassle free warranty I'm surprised by the current issue. Can we find a solution? I'm hesitant to discard the device, so let's explore please!

10 Elder

 • 

28.6K Posts

June 13th, 2025 11:57

If there is a warranty, it will apply only if you transfer ownership, which in turn will require the contact information from the current, registered owner.

No Events found!

Top