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January 25th, 2010 11:00

Disable call home for port up/down

I can sucessfully monitor my fabric via e-mail alerts but I am getting too many alerts due to port status changes. Is there a way to supress an alert each time a F port goes up or down?

Thanks

141 Posts

November 28th, 2017 07:00

Hi there,

In our efforts to clean up the forum, we came across your question / statement.

If the question / statement is still valid, not expired and you need an update please reach out again and we try to get it answered.

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13 Posts

January 25th, 2010 12:00

I have tried this and did an admin up/down on the port. Still got an e-mail. Maybe this setting is only for SNMP traps?

Thanks

9 Legend

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20.4K Posts

January 25th, 2010 12:00

Can you go into Device Manager, Admin, Event Filters, interfaces ..and uncheck ports you don’t want to send traps when ports go up/down

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9 Legend

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20.4K Posts

January 26th, 2010 06:00

if i understand correctly MDS uses snmp to send traps to FM server which in turn emails you. Have you tried restarting FM service after you made that change ?

13 Posts

January 28th, 2010 09:00

You define your SMTP server under call home on the MDS. So I guess it mails directly.

Thanks

13 Posts

January 28th, 2010 15:00

I have around 40 Cisco MDS switches and I want them to e-mail me when there is a fault. I get to many alert due to server reboots. My switches are running SAN-OS 3.3(3) and FM is 3.3(3). I've tried all suggestions given and it still sends an alerts on port down/up :-(

January 28th, 2010 15:00

There is also the same option in SAN-OS at latter version of code for those who need it.

Thank you.

January 28th, 2010 15:00

Just a couple questions I want to verify and I apologize if you already covered them.

  • Is the switch and MDS switch?  
  • Are you setting up Email or Phone (modem) home?  
  • Are you notifying EMC or yourself on errors?   
  • What version of Fabric Manager are you using?

I'll assume you are using MDS and Email Home directly to EMC.   If so the EMC Email Home guide covers this area (see below).   Please let me know the answers the above questions and if the delayed traps feature noted below would be of help to you.

Thank you.

In previous code versions Fabric Manager listens to interface traps and generates EMC Email Home email messages immediately. Link traps are generated when an interface goes to down from up or vice versa.   These link traps can be initiated for both real failures and other conditions.  Link traps are created are created when a scheduled server reboot happens.  EMC Email Home via Fabric Manager monitors these link traps and generates an email notification on them.   The alerts from servers reboots can and did created multiple invalid service requests.  These invalid service requests made finding real port issues extremely difficult.  A better way was needed to filter out these invalid alerts and concentrate on real port issues.

Cisco NX-OS Release 4.1(1b) and above provides the ability to generate a delayed trap so that invalid alerts for host reboots is removed or at least minimized.  Delayed traps filters server reboots and avoids generating unnecessary EMC Email Home email messages. This feature is applicable only for F/FL ports.  When a switch is configured to use the delayed traps feature, instead of generating the trap immediately after the F/FL port goes down, the switch waits for the specified delay timer (default = 4mins) and then sends the trap. If the port comes back up in the specified timer value, the trap is not sent. This reduces the number of emails generated and intervention of customers and EMC Support.  In Cisco NX-OS Release 4.1(1b) and above, users have the ability to select the current existing feature or this new delayed trap feature. Delayed traps can be enabled using both Cisco Fabric Manager and the CLI.

2.2K Posts

January 28th, 2010 15:00

Nice to hear there is a better option in NX-OS.

Currently on all my MDS switches I run 'no link-state-trap' on all interfaces except storage array ports and critical host ports. I was getting too many alerts just from random hosts rebooting.

January 28th, 2010 19:00

Have you tried delayed traps?
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