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242 Posts
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1277
May 15th, 2013 12:00
Hi i need you advice to solve the problem
Server logged into fabric but it is not logged into Array.
Server team are not able see the storage
can any one help me with this please
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kelleg
4.5K Posts
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May 15th, 2013 14:00
If the HBA's are not showing in Connectivity Status on the array as Logged in, then the hosts are not logged in - check the zones or that check on the switch that you can actually see the WWNs logged into the switch ports. This is almost always a problem with zoning or switch issues. If other hosts are logged in the array, then you know that the connection from the array to the switch is OK.
I would install the EMC Host Agent on the host again, deregister the current paths and reboot host. That way you are assured that the registration information is being pushed to the array - if the LAN connection from the host to the array is active.
glen
etaljic81
1K Posts
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May 15th, 2013 12:00
Cisco switch? Did you run zone commit vsan #?
Anonymous User
242 Posts
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May 15th, 2013 12:00
4 initiators are logged in the array. CX4-480.
Zone and zoneset everything are good and active
dynamox
9 Legend
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20.4K Posts
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May 15th, 2013 12:00
how many initiators have already logged-in to this array, what model ? Has an updated zoneset been activated on the switch side ?
Anonymous User
242 Posts
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May 15th, 2013 12:00
Yes i run the commit of the zones
Anonymous User
242 Posts
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May 15th, 2013 12:00
In the connectivity status i can wwn of the server
we added those to the host and storage group.
On the status it is showing for fabric its registered as yes and logged in as no
Anonymous User
242 Posts
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May 15th, 2013 12:00
Everything is correctly zone and added to correct storage groups andluns
dynamox
9 Legend
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20.4K Posts
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May 15th, 2013 12:00
nothing in Connectivity Status ? To rule out Navisphere/Unisphere being funky have you tried to restart Management server (http://spa/setup , repeat for spb)
You_Want_How_Ma
53 Posts
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May 15th, 2013 12:00
Have you verified the host and volumes have been correctly added to the storage group on the Clariion?
dynamox
9 Legend
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20.4K Posts
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May 15th, 2013 12:00
i've seen this issue with a pair of old emulex or qlogic HBAs, firmware upgrade quickly resolved the issue.
Anonymous User
242 Posts
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May 15th, 2013 13:00
Emulex firmware is up to date
Anonymous User
242 Posts
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May 15th, 2013 13:00
yes it was through navi agent before
Now we have registered manually and started services of navi on the host
You_Want_How_Ma
53 Posts
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May 15th, 2013 13:00
Have you double checked the WWPNs? When everything looks right sometimes it helpful to delete everything and recreate it. Try removing the zones, aliases, storage groups, etc.
etaljic81
1K Posts
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May 15th, 2013 13:00
How did you register the initiators before adding the host into the storage group? Were the initiators registered automatically by Navi/Uni Agent?
Anonymous User
242 Posts
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May 15th, 2013 14:00
Thanks for your help and reply. We solved the issue.
Reason - The ports that are coming from server it is given to opposite directors