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7 Posts
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5040
August 23rd, 2012 16:00
AX4-5 SPA can't reachable
Hi All , Am new in EMC , and am installing a AX4-5 , and i faced a probelm that i could change the ip for SPB witch it was (172.0.3.101) and then i were trying to change the SPA , but i can't get replay when i ping , the SPA ip should be for defualt (172.0.3.100) , I tried to connect dirictly to the SPA using LAN , and not pingable , and i don't know what i have to do now , Why it's works with SPB and not on SPA , can i use Serial Port ? or some way to fix the problem ?, please Advice
BR
Ahmed
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Vipin VK
2 Intern
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812 Posts
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August 24th, 2012 09:00
Was the system purchased from as a second hand one ?
Is there any data in your system ? if not I think you can try re-inserting the FLARE drives back in order () and can go for a complete system reboot . Let us see if it works.
Vipin VK
2 Intern
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812 Posts
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August 23rd, 2012 22:00
May I know how you changed the IP address (using default IP address or using initialization utility) ?
Also do you have any amber LED on the front of the storage ?
Ahmedj1
7 Posts
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August 24th, 2012 06:00
Dear
i change the ip throug http://ipadress/setup , and i have and alram led on front as picture below :
and the SPA peer ip when i change it and take reboot it's not take change after reboot ,
and SPB i connect dirictly and it's not reachable in anyway ,
Thanks in Advance
Ahmedj1
7 Posts
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August 24th, 2012 08:00
yeah , so what should i do now please ?
BR
Vipin VK
2 Intern
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812 Posts
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August 24th, 2012 08:00
I dont think you are getting response from SP A also, as the FLARE drives (first 4 drives) are totally misplaced here.
Vipin VK
2 Intern
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812 Posts
0
August 24th, 2012 09:00
As I mentioned in last post, 0-4 (numbered in yellow) on the first row
Ahmedj1
7 Posts
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August 24th, 2012 09:00
no it's new , no data on it yet , and can u please tell me what the oreder i have re-insert the FLARE drivers ? and system reboot u mean reboot by power or system restore ?thanks for ur help , but as i said am new in EMC ,
Vipin VK
2 Intern
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812 Posts
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August 24th, 2012 09:00
drives 0-3 in the top row
Ahmedj1
7 Posts
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August 24th, 2012 09:00
sorry , so i should replace number 0 in 4 ? or what ecactly to do ,
BR
Vipin VK
2 Intern
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812 Posts
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August 24th, 2012 10:00
Just insert 0th numbered drive in first slot (i.e, slot 0) 1 numbered disk in next slot and so on...
Ahmedj1
7 Posts
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August 24th, 2012 14:00
am sorry for late , i did that and it's the same , i can't reach the SP A , and the peer IP for SP B is not modifed ,
Thnx a lot
Vipin VK
2 Intern
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812 Posts
0
August 24th, 2012 22:00
Do you have amber on the any of the first 4 drives ? Can you post a snap here ?
Alex_T1
16 Posts
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August 24th, 2012 22:00
It is amazing for me. How can system work if flare drives do not seat on correct places? Did system work due to flare drive placed in slot 1? Or does clariion able to find and use flare drives through all enclosure?
Ahmedj, i had the similar problem with clariion cx3-80, SP reboot helped me :-)
Storagesavvy
474 Posts
1
August 24th, 2012 23:00
SPA uses Disks 0 and 2, SPB uses Disks 1 and 3. Since each SP mirrors it's data across two disks, having a valid FLARE disk in at least one of the first 4 slots will allow at least one SP to boot. So in the case where a FLARE disk is in Slot 1, but all 3 of the other FLARE disks are missing, SPB can boot from slot 1, but SPA will not be able to boot.
An AX, CX, CX3, CX4, and VNX system can remain online with accessible user data with as few as just 1 surviving FLARE disk. If there is a user RAID Group on the first 4 disks, that will likely be unavailable however.
Ahmedj1
7 Posts
0
August 25th, 2012 18:00
thnx , but i wanna be sure about something , can u tell witch FLARE disk is for 0 and witch for 1 and 2 and 3 , below snap for the storage , can anyone tell me exactly each FLARE belong to witch group ?
Thanks all for help