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April 2nd, 2012 07:00

Dart EMC Storage upgrade fail

During the Dart™ EMC Storage  upgrade from current version 6.0.40-8  to 6.0.43-0 in the Contron Station of NS-120 solution

The script install_mgr is displaying  the error:

"./install_mgr -m upgrade"
  We are facing with the final message:
-------------------------------------Errors-------------------------------------
Control Station: Check for running tasks
Error HC_CS_14505083116: Command failed.
  * Command: /nas/sbin/check_inflight_tasks -puhc_format
  * Output: ERROR: tasks list query failed
-------------------------------------------------------------------------------- 


In the Troubleshooting we realized that the command below returns the message erro:


/nas/bin/nas_task -report -fields id,object,action,complete -noheader -internal
Connect Failed:: Connection refused

Anybody already faced into this situation?

BR

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5 Posts

April 4th, 2012 15:00

Hi,

We solved this situation add in the /etc/host the  entry:

127.0.0.1 localhost


Useful command to perform the troubleshooting

/nas/bin/nas_checkup

BR
Sérgio Pettená.

296 Posts

April 2nd, 2012 07:00

Hi,

Refer this article emc246639 for this upgrade issue.

Sameer Kulkarni

5 Posts

April 2nd, 2012 07:00

Hi Sammer,

Where I can get the article emc246639 ? I be very grateful if you post the link to this article.

thank you

Sérgio

296 Posts

April 2nd, 2012 08:00

Hi,

are there any fs_copy tasks/replication session running ?

Sameer Kulkarni

5 Posts

April 2nd, 2012 08:00

Hi Sammeer, thanks by your reply

Unfortunally the solution recomended by the article  doesn´t met with the situation that we are facing.

The article mention references to Celerra Replicator V1 on the system, in our case there is no Replicator V1 process running

[root@cs-00 tmp]# /nas/bin/nas_license -list
key                 status    value
site_key            online    4f 92 02 fc
nfs                 online   
snapsure            online   

[root@cs-00 tmp]# /nas/bin/nas_license  -delete replicator
Error 2218: replicator : does not exist

Any other suggestion ?

5 Posts

April 2nd, 2012 08:00

Hi Sammer,

It´s seems that aren't fs_copy tasks/replication sessions running, see the command outputs below:


[root@cs-00 bin]# ./nas_replicate -list
Connect Failed:: Connection refused


[root@cs-00 bin]# find / | grep -i fs_copy
  ==> No files found

Sérgio

4 Operator

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8.6K Posts

April 5th, 2012 05:00

Thanks for the feedback

Rainer

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