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30 Posts

5182

September 11th, 2019 04:00

How to reset MX7000 user password

Hello team, how do we reset the MX7000 root account?

4 Operator

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2.9K Posts

September 11th, 2019 07:00

Hello,

You'll want to look at page 31 of the User Guide. It details the process for resetting the root password.

https://topics-cdn.dell.com/pdf/openmanage-enterprise-modular-v10001-poweredge-mx7000_users-guide4_en-us.pdf

1 Rookie

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43 Posts

February 7th, 2024 16:14

@Dell-DylanJ​ is it possible that the jumper reset is disabled? I followed the guide and tried a few other things on my own with no luck.

Moderator

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4.4K Posts

February 7th, 2024 19:00

Hello sm3013,

 

Did you find the PWD_RST jumper and set to pins 1-2 and use Management Module slot 1?

 

Recovering passwords in OME-Modular:

You must have physical access to the chassis to recover and reset the forgotten password.

 

1.   From the chassis, remove both the Management Modules (MM) or the single MM if that is all you have.

2.   Turn the MM over and locate the P57 RESET PASSWORD jumper (marked as PWD_RST on the printed circuit board).

3.   Move the jumper from pins 2 and 3 to pins 1 and 2.

4.   Reinsert the MM into the chassis, in slot 1,   and connect the network cables.

5.   When OME-M is available, log in with the default username root and password calvin.

6.   After the root user authenticates , change the root password through the Application Settings > Users page.

7.   Log out and log in again using the modified password to ensure that the change is successful.

8.   Remove the MM and move the jumper from pins 1 and 2 back to pins 2 and 3.

9.   Reinsert the MM into the chassis and connect the network cables.

10. When OME-M is available, log in with the new password.

11.   Insert the second MM and connect the network cables.

12.   Wait for the password to automatically synchronize with the second MM.

 

 

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