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3479

October 17th, 2013 01:00

Restore to a different location option grayed out

Hi

A user with 'Backup/Restore Operator' privilege at sub-domain when trying to restore data option 'restore everything to a different location' is disabled or grayed out.

I even tried giving administrator rights for Sub-domain but still option 'restore everything to a different location' is disabled.

Is this normal behavior? I want to allow user to be able to 'restore to different location' but access must be limited to sub-domain. 

Please below picture for reference.

Capture.JPG.jpg

70 Posts

October 20th, 2013 19:00

Yes it is expected behavior but can be changed easily by updating a config file.

See the link for the solution when I asked about this:

https://community.emc.com/thread/166864

4 Operator

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1.2K Posts

October 20th, 2013 19:00

To enable a sub-domain admin or restore only operator (and backup/restore operators also) to be able to do a redirected restore, you have to update the mcserver.xml file.

For detailed information, please see the following threads:

https://community.emc.com/message/713367#713367

https://community.emc.com/message/696108

https://community.emc.com/message/501098#501098

https://community.emc.com/message/501098

Community Manager

 • 

8.7K Posts

October 20th, 2013 23:00

Hey,

To enable a sub-domain admin to be able to do a redirected restore, you will need to update the mcserver.xml file.

Change the value for “admin_can_direct_restores “ this from “false” to “true” like this:

You will need to restart MCS for the setting to take effect.

admin_can_direct_restores - If true, then domain administrators can perform directed

restores.

restore_admin_can_direct_restores - If true, then domain restore (read) only operators can

perform directed restores.

1 Rookie

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38 Posts

October 21st, 2013 02:00

Thanks a lot Bill_Clarke, Tim Quan and Leo Li.


I updated the mcserver.xml file and now restore admin can restore to different location.

One again thanks for Support. Have a good day ahead.


Community Manager

 • 

8.7K Posts

October 21st, 2013 18:00

You are welcome! Glad to see you have resolved issue.

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