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3 Posts
0
1911
January 3rd, 2014 05:00
How to add an e-mail address in case of hardware error
Hi! I'm using Avamar Administrator for Windows 6.1.0-402
I'd like to add our e-mail address so that we notice when a hardware error happens.
In the Manage ConnectEMC window, I can put only one e-mail address and it's configured to contact emailalert@emc.com group.
Thanks!
No Events found!
pawankumawat
355 Posts
0
January 3rd, 2014 06:00
Hello,
Please do not edit High Priority Events Profile. First make a copy of this profile by clicking on Copy.
Provide a new name and then edit newly created profile with your email address.
Hope this will help you.
Regards,
Pawan
pawankumawat
355 Posts
1
January 3rd, 2014 05:00
Hello,
Please login to Avamar Administrator. Go to Tools > Manage Profile .
Click on High Priority Events Profile.
Click on Copy and provide a new name for this profile. Let’s say It is TEST and click OK.
It will create a new profile with name TEST.
Now select TEST profile and click on Edit. Now you can provide your new email address to this profile.
Regards,
Pawan
cmendiberry1
3 Posts
0
January 3rd, 2014 05:00
pawankumawat,thank you so much!!!
It results easier: as you said i went to Tools > Manage Profile .
Click on High Priority Events Profile.
Then i edited this profile and added our e-mail account. So, it isn't necesary add another profile.
cmendiberry1
3 Posts
0
January 3rd, 2014 06:00
I did the copy before adding another e-mail address. When i tested the mail was sent to both accounts: emc and the new one. Any way, i still can take it off and leave the account in the new profile, but i don't understand why i shouldn't add the account.
Regards, Cintia.
pawankumawat
355 Posts
0
January 3rd, 2014 07:00
Hello,
If your question is why shouldn't we edit High Priority Events Profile and should create a copy of that, the reason is some times user wants to make some changes in profile to select specific alerts or events(based on their priority). In this case we must create a new profile. But if user wants to receive same reports as EMC is receiving then user can add email address to High Priority Events Profile.
Hope this will help you.
Regards,
Pawan