Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

2329

May 5th, 2015 11:00

Entire Backup Failing when Volume not Found

We are backing up user work stations and have it backing up all Windows File systems. Sometimes users have flash drives or other portable media plugged into their machine when the backup is made and then subsequent backups fail if that drive letter no longer exists.

       Errors and Exceptions

2015-05-04 22:50:52 avtar Error <12450>: Volume path "G:\" not found -- No files from this volume will be saved (Log #1)
2015-05-04 22:50:52 avtar Error <5244>: Unable to open directory "G:\" (code 3: The system cannot find the path specified). (Log #1)
2015-05-04 22:50:53 avtar Info <7202>: Backup CANCELED, wrapping-up session with Server (Log #1)

Nothing is being backed up including the C:\ drive when this happens. Is there a way to exclude any removable media drives or fix this from happening. We cannot blanket exclude drive letters since some devices legitimately need some other drives backed up. We have 650+ clients falling under this so multiple Datasets with the different clients/exclusions aren't very ideal.

2 Posts

May 5th, 2015 21:00

You could downgrade those specific error codes by adding the following to the dataset.  Though afterward you may not catch missing files that you would want to be notified of.

Using your error codes above:

downgrade-error-codes=12450

downgrade-error-codes=5244


Usually path not found is avtar error <0000> which would be:

downgrade-error-codes=0000


May 6th, 2015 11:00

Thank you for the quick response! I am adding these to our dataset now and will let it run overnight to verify this working for what we need.

May 7th, 2015 05:00

The backups ran last night without failing. Thank you again for your assistance!

May 2nd, 2020 10:00

If we add that in Datasets, what would be impact on backup? Seems like Avamar will ignore it and and will not backup? Is that understanding correct?

 

1 Rookie

 • 

2 Posts

May 11th, 2024 06:35

@JWilliams84​ Wouldn't it skip the backup for entire drive?

No Events found!

Top