Disable event code 35 in avamar?

what is event code 35 - and I could tell you if I am getting it or not.

I also do NOT see it in the profile.

This is what the mail says.

Event Code = 35

Event Date/Time =
11/07-22:05:54.00000

Event Type =
INFORMATION

Event Severity =
OK

Event Summary =
created stripe 0.0-454 kind=COMP

Hi,

I suspect you have added yourself in copy of one of the default system profiles somehow and the profile is set to "send data as events occur":

I would run this command as admin from the utility node, it will give you a list of profiles where the code "35" is active:

admin@avamar:~/>: psql -p 5555 mcdb -c "select name, code, cur_value, email_notify_enabled, sched_id  from ev_cus_codes LEFT OUTER JOIN ev_cus_prof on ev_cus_codes.epid = ev_cus_prof.epid where ev_cus_codes.code=35 AND cur_value='t' AND email_notify_enabled='t';" name             | code | cur_value | email_notify_enabled | sched_id -----------------------------+------+-----------+----------------------+----------------------- HPE                         |   35 | t         | t                    | INIT_SCH_NOTIFICATION HPE2                        |   35 | t         | t                    | INIT_SCH_NOTIFICATION HPEtest                     |   35 | t         | t                    | INIT_SCH_NOTIFICATION TT                          |   35 | t         | t                    | INIT_SCH_NOTIFICATION High Priority Events         | 35 | t         | t                    | INIT_SCH_NOTIFICATION HPE with email notification |   35 | t         | t                    | (6 rows) admin@ avamar:~/>:

You can then go through the profiles and remove yourself from the CC list of the profiles via the "email notifications" tab OR change the setting "Send data as events occur"  option to "Send data on a schedule" which is recommended to avoid receiving too many emails anyway.

Regards,

Hi,

We should not be disabling the event code as that may have an effect on reporting or other processes. This behaviour is strange and I don't believe it should be happening.

I would recommend you open up a Service request so that the problem can be correctly researched.

Regards,

Adam

As your running of the command shows it is in the PROFILE High Priority Events.

so go/ Tools/Manage Profiles/High Priority Events/ Edit/ the Email Notification tab should show up.

remove your email address - or the "group" email address to your internal people.

LEAVE the phone home email address.

Hello,

I had same issue and resolved it - not disabling profiles or removing any event codes via cmd, just did it via GUI.

You probably did same thing like me - used built-in High priority profile as a template for my "user-defined" profile.

I didn't know that this High Priority profile has some "secret" codes (e.g. 35) which are not visible in the GUI, but which generates alerts when you use it.

The solution is to create new profile from the scratch (not copying it) with all required event codes.

And that's it.

Worked for me, hopefully will also for you or anyone else googling for answer like I was...;-)

Cheers

A.