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3275
August 22nd, 2014 06:00
Avamar Enterprise Manager - SW Updates
Yesterday I upgraded the Avamar client services using Enterprise Manager but noticed some files did not upgrade. The version that I upgraded to was 7.0.2-47. When I login to Avamar server and go to the "Documents and Downloads">Microsoft
Windows XP, Vista, 7, 8, 8.1, Microsoft Windows Server 2003, 2008. I notice that AvamarConsoleMultiple-windows-x86-6.1.1-87.exe,
AvamarDownloaderService-windows-x86-6.1.1-87.exe and jre-6u31-windows-i586.exe all have the old version 6.1.1.87. The other files have been upgraded to 7.0.2.-47. Does anyone know the lastest version of AvamarConsoleMultiple and AvamarDownloaderService?
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clevya
117 Posts
0
August 25th, 2014 07:00
Hi,
If you only upgraded the client versions following this tech note, the MCS will NOT be updated and it is normal for the "AvamarConsoleMultiple-windows-x86-6.1.1-87.exe" and the other files you mentioned to be in the "older" version.
The client downloads only updates the client versions supported on the grid, so in this case you can use 7.0.102-47 client versions on 6.1.1-87 Avamar server version, but it does NOT update any server components such as the MCS or the GSAN. As the MCS is still at 6.1.1-87 you still need to use the 6.1.1-87 version of the MCS GUI / console. You can check the MCS version you have by running: mccli version show in the command line:
admin@avamar:~/>: mccli version show
0,23000,CLI command completed successfully.
CLI Version MCS Version
----------- -----------
7.1.0-302 7.1.0-302
When you request a full upgrade (via an SR) to 7.0.2-47 the files you mentioned will be upgraded.
Regards,
Adam
pawankumawat
355 Posts
0
August 25th, 2014 04:00
Hello,
On last week, I updated client downloads to 7.0.2.-47. After upgrade, the Avamar Console and Downloader service version is at 7.0.0.427.
Regards,
Pawan
Jeff_Cameron
133 Posts
0
August 25th, 2014 07:00
Hello Pawan,
The Downloader service on the downloads page is not a client so it is not updated by the Client Downloads Update.
The Downloader Service on the downloads page is updated when your Server is upgraded.
If you need the 7.0.2-47 Downloader service, you can either upgrade one or more of your servers to 7.0.2-47, or contact support for a copy of the 7.0.2-74 MSI.
I would recommend that you upgrade to 7.0.2-47, as there are many bug fixes.
Jeff_Cameron
133 Posts
0
November 16th, 2016 08:00
I'd like to share one other point.
I wish Engineering would have disabled this capability, or at least document this important fact.
The Avinstaller should NEVER be run from the Enterprise manager. Instead it should be run directly by using the url:
https:// /avi
The reason is that there are components of Avamar which cannot be upgraded if the EM is running.
This has been the cause of a great many problems.